LWVG will not tolerate rude, disrespectful or aggressive behaviour from any of our clients.

“BVA appeals for abuse to stop immediately on veterinary staff.“


Daniella Dos Santos, BVA president, stated: “Vets across the UK are working hard to provide essential care for animals in difficult circumstances. Many are working with reduced teams due to furloughing and self isolation. Worryingly, our members are telling us they’ve received abuse and undue pressure from clients; this is unacceptable. Vets are exercising their clinical and professional judgement to balance animal health and welfare, public health, client safety and the safety of their teams. The veterinary profession is playing its part in reducing the spread of COVID-19. This means it will be assessing and prioritising cases and clients should expect non-essential procedures to be delayed. Veterinary decisions will vary between practices and in different parts of the country. Just because certain vaccinations are considered essential in one area does not mean they are needed in another over the next few weeks. Please trust your veterinary team, respect their decisions and understand that they are doing their very best.”